Què diuen del nostre municipi? Escolta activa a les xarxes socials
19/09/2024
Sala A, Edifici Serradell. Recinte Mundet
La comunicació de l'administració pública cap a la ciutadania ha passat de ser unidireccional a bidireccional. La ciutadania ha trobat nous canals per expressar-se i ho fa a través de les xarxes socials. Però, sabem exactament tot el que diuen de nosaltres? Com podem detectar els problemes i necessitats, i donar solucions, si no escoltem el que diuen? Amb aquest curs intentarem adquirir eines i tècniques bàsiques per fer escolta activa a les xarxes socials per poder donar resposta a la ciutadania.
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